Huge IT Solutions | Scalable ERP, CRM & IT Services

Pavan Retailing is an authorized distributor for Titan and Fastrack, managing a widespread retail and distribution network across Tamil Nadu. With a growing footprint and increasing operational complexity, they needed a centralized, scalable solution to unify warehouse operations and empower their sales teams with real-time data and CRM tools.

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Disjointed systems across multiple warehouses made it difficult to track inventory and sales in real-time.

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Lack of a centralized CRM left the sales team without a structured process for lead and customer management.

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Management lacked visibility into key operational metrics, affecting strategic planning and responsiveness.

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A digital transformation was required to streamline processes, unify operations, and enhance overall efficiency.

Our Approach

To address these challenges, we partnered with Pavan Retailing to design a unified ERP and CRM platform customized to their workflow. We began with a detailed assessment of their warehouse, sales, and distribution systems, followed by mapping user roles and operational needs. The system was designed with real-time data access, cross-functional dashboards, and mobile capabilities. We provided comprehensive training to ensure seamless onboarding and long-term usability for both sales teams and management.

The Solution

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Developed a centralized ERP system with real-time stock tracking across multiple warehouse locations.

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Integrated a custom CRM to streamline lead management, follow-ups, and customer engagement.

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Enabled mobile access to empower the sales team with real-time data and seamless field operations

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Designed department-specific dashboards for performance monitoring and operational transparency.

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Built role-based access controls to ensure data security and task accountability.

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Provided custom reporting tools for actionable insights and strategic decision-making.

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Delivered extensive training and onboarding support to ensure smooth adoption across all departments.

Pavan Retailing

Case Study

The Challenge:

Our Approach

The Solution

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